Customized Square Crystal Night Light✨
Customized Square Crystal Night Light✨
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- Ships in 3–5 Days
- Damage-Free Guarantee
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Description
Description
This personalized square crystal night light is crafted from premium K9 crystal and engraved with your favorite photo. Perfect for pet memorials, family keepsakes, or a heartfelt gift, it brings warmth and light to every memory. 💡🐾
🌟 Why You’ll Love It
- 💎 Premium K9 Crystal: Clear, polished, and durable — lasting keepsake quality.
- 🖼️ Custom Photo Engraving: Upload a pet portrait, family photo, or couple’s memory.
- 💡 LED Night Light Base: Soft warm light makes the engraving glow beautifully at night.
- 🔲 Square Design: More classic and stable compared to the round version — ideal for family photos.
- 🎁 Gift-Ready Packaging: Comes with an elegant box, perfect for memorials, birthdays, and holidays.
🛒 How It Works
- Upload a clear, high-resolution photo (front or half-body works best).
- (Optional) Add a short text: name, date, or message.
- Our designer will adjust and engrave your photo inside the crystal.
- 2–3 business days production, global shipping with secure packaging.
🎁 Perfect For
🐶 Pet Memorials • 👨👩👧 Family Keepsakes • 💕 Anniversary & Birthday Gifts • 🎄 Holiday Decoration
❓ FAQs
Q: What kind of photos work best?
A: Clear, front-facing photos with good lighting. Avoid blurry or distant shots.
Q: Can I add text?
A: Yes, you can engrave a short message, name, or date under the photo.
Q: How long does it take to make?
A: Production takes 2–3 business days. Shipping varies by location (usually 7–12 days).
Q: What’s included in the package?
A: 1 × Square Crystal Night Light + LED base + Gift box.
✨ Because family means everything — and pets are family too. ✨
Shipping & Return
Shipping & Return
General
All items at MemoriaStella are made to order. We prepare a design proof within 24 hours after purchase and start production only after your approval. Because each product is personalized, our returns and refunds policy is outlined below to keep the process clear and fair.
Order Cancellation
- Before approval: If you are not satisfied with the preview, you may request a free modification or a full refund.
- After approval / production started: The order can’t be canceled because the item is custom-made based on your confirmed design.
Eligibility for Refund or Remake
You may request a refund or a remake if, within 30 days of delivery, any of the following occurs:
- The item arrives defective, damaged, or broken (including damage in transit).
- You received the wrong design, size, color, or product compared with your approved proof or order details.
- The parcel is confirmed lost by the carrier after investigation.
Not eligible: If incorrect photos, text, or customization details were provided by the customer, we cannot offer refunds or remakes, as the product is produced based on the submitted information.
Do I Need to Return the Item?
Due to the personalized nature of our products, we usually do not require a physical return. If a return is deemed necessary after review, our support team will provide the correct return instructions and address.
Please do not send any item back to the sender or to any address on the package before you receive our confirmation.
How to File a Claim
- Take clear photos of the issue (e.g., damage, defect, wrong item). Photo evidence is required to process your claim.
- Contact us via email at support@memoriastella.com or submit the form on our Contact Us page. Please state whether you prefer a refund or a remake.
- Our support team will respond within 24–48 hours with the next steps.
Resolution Timeline
Remake: If approved, we will produce a new item. Please follow the delivery timeframe provided by our agent; once shipped, a tracking email will be sent.
Refund: If approved, the refund will be issued to your original payment method. Depending on your payment provider or bank, funds typically appear within 7–10 business days.
Fees & Return Shipping
- No restocking fees.
- For approved quality issues (defect/damage/wrong item), we cover the cost or waive the need to return.
- Unauthorized returns or returns sent without approval may not be accepted.
Delivered but Not Received
If tracking shows “Delivered” but you have not received the package, please contact us within 30 days of the delivery date. We will assist you in contacting the carrier for an investigation. If the parcel is confirmed lost or misdelivered by the carrier, we will provide a remake or refund.
One Resolution per Claim
Refund and remake options are mutually exclusive. You may choose only one solution per claim.
Contact Us
Email: support@memoriastella.com
Form: Contact Us page
AFQs
AFQs
For more questions pls check here. You also can contact us if you need any help.
