Custom Crystal Night Light-Ball

Name: Custom Crystal Night Light-Ball
Brand: MemoriaStella
Price: 24.9 USD
Availability: InStock

$24.90 USD

$24.90 USD ~~$39.90 USD~~

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In stock

Ball Size

6cm 8cm 10cm

Product variants

30 DAY MONEY-BACK GUARANTEE

description

Description

This personalized ball crystal night light engraves your photo inside premium K9 crystal and makes it glow softly at night. A warm memorial keepsake for pets and family, bringing comfort and light to treasured memories. 💡🐾

🌟 Why You’ll Love It

💎 Premium K9 Crystal: High clarity, finely polished, long-lasting.
🖼️ Custom Photo Engraving: Upload a pet portrait or family photo; we optimize and engrave it inside crystal.
💡 LED Night Light Base: Gentle light enhances the engraving and creates a calming glow.
⚪ Round Ball Design: Soft, elegant look—perfect by the bedside, desk, or memorial corner.
🎁 Gift-Ready: Ships in an elegant gift box; ideal for memorials, birthdays, and holidays.

🛒 How It Works

Upload a clear, high-resolution photo (front or half-body recommended).
(Optional) Add a short text: name, date, or a brief message.
Our designer adjusts your photo and engraves it inside the crystal.
Production time: 2–3 business days, then secure worldwide shipping.

🎁 Perfect For

🐶 Pet Memorials • 👨👩👧 Family Keepsakes • 💕 Anniversary & Birthday Gifts • 🌙 Bedside Night Light

❓ FAQs

Q: What photos work best?
A: Clear, front-facing portraits with good lighting. Avoid blurry, backlit, or distant images.

Q: Can I add text?
A: Yes—short engravings such as a name, date, or a brief phrase.

Q: Is the LED base included?
A: Yes, a matching LED base is included to illuminate the crystal.

Q: How long does production take?
A: 2–3 business days before shipping. Delivery time depends on your location.

Q: What’s in the box?
A: 1 × Ball Crystal, 1 × LED base, 1 × Gift box.

✨ Because family means everything — and pets are family too. ✨

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Shipping Info

Order Processing Time

All items are made to order. We will send your design proof within 24 hours of purchase. After approval, production takes 3–5 business days depending on product complexity and seasonality. Business days exclude weekends and public holidays (Chinese New Year, National Day, Labor Day).

Shipping Methods & Rates

Standard Shipping: $9.80 USD, estimated 10–14 business days
FedEx Express: $19.80 USD, estimated 5–7 business days
DHL Express: $29.80 USD, estimated 3–5 business days

Note: Estimated shipping times refer to transit only and do not include order processing time.

Free Shipping

We offer free shipping based on your order value (United States & United Kingdom only):

Standard Shipping: Free for orders over $59 USD
FedEx Express: Free for orders over $119 USD
DHL Express: Free for orders over $199 USD

Shipping Regions

We currently ship to the following regions:

United States
United Kingdom

We are unable to ship to other regions at this time.

Duties & Taxes

All import duties, VAT, and customs charges are covered by MemoriaStella. Customers will not be charged additional fees upon delivery.

Shipping Timeframes & Delays

Transit times are estimates only. Delays may occur due to customs inspections, weather conditions, or peak holiday seasons. While these are outside our control, we will fully support you in tracking your order and ensuring safe delivery.

Delayed or Lost Packages

If your order is delayed beyond the estimated timeframe, please contact us at support@memoriastella.com. If a package is confirmed lost, we will reship your order at no cost or provide a full refund.

Damage-Free Guarantee

We guarantee safe delivery. If your product arrives damaged during transit, we will send a free replacement at no additional cost.

Promotional Free Shipping on Specific Products

From time to time, certain products on our website may display a “Free Shipping — limited time” badge. When this badge appears on a product page, the standard shipping fee for that item is waived during the stated promotional period, subject to the terms below.

Key Terms

Limited-time offer: Valid only for the dates shown on the product page (or while the badge is displayed). We may modify or end a promotion at any time.
Regions: Unless otherwise stated on the product page, promotional free shipping applies to deliveries to the United States and the United Kingdom only.
Service level: Applies to our standard shipping service. Expedited services (if selected) will be charged at the normal rate.
How it shows at checkout: The discount appears as Promotional Free Shipping for the eligible item(s) in your order. If you do not see it applied, please contact us before placing your order.
Orders with multiple items: The promotion waives shipping for the marked item(s) only. Other items in the same order are charged at the normal rate unless your cart qualifies for our site-wide free shipping threshold.
Site-wide free shipping threshold: Orders that meet our current threshold (USD $59) receive free standard shipping on the whole order. If the threshold changes, the value shown at checkout will apply.
Combining promotions: Promotional free shipping on a product cannot be combined with other shipping offers unless explicitly stated.
Returns & refunds: Shipping fees waived as part of a promotion are not convertible to cash. If a return causes the order to fall below a free-shipping threshold, we may deduct the original shipping cost when issuing a refund. See our Return & Refund Policy for details.
Errors & updates: If a product was listed with promotional free shipping in error, we will notify you and offer a full cancellation/refund before fulfillment.

Questions? Please contact us at support@memoriastella.com.

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Return & Refund

All MemoriaStella products are custom-made to order. We send a design proof within 24 hours for your approval and then produce your item in 3–5 business days (depending on product complexity and seasonality). Because items are personalized, our policy is stated clearly below.

Quick Facts

Returns accepted: for both defective and non-defective items
Product condition: New and slightly used
Return window: 30 days from delivery
Return method: By mail (RMA and address provided after you contact us)
Refund processing time: 7 business days after approval/inspection (banks typically post within 7–10 business days in total)
Restocking fee: None
Exchanges: Accepted

What We Accept

We accept returns and exchanges for custom-made items that are New and slightly used within 30 days of delivery, for the reasons below:

Not as expected — including cases where, after receiving and gently trying/using the product, you decide it does not meet your expectations; accepted so long as the item is New and slightly used and meets the condition below.
Defective or damaged (including damage in transit).
Wrong item/specs compared with the approved proof/order.
Package confirmed lost by the carrier after investigation.

Not eligible: requests caused by incorrect photos/texts/customization supplied by the customer; items that are heavily used, damaged after delivery, altered, or missing essential parts.

How to proceed: If the item is not as expected after receipt or gentle use and you wish to return or exchange it, please contact us within 30 days. We will provide approval and return-by-mail instructions. For non-defective change-of-mind returns, the customer pays return shipping; no restocking fees apply.

Do I Need to Send the Item Back?

For most quality cases, we usually do not require a physical return after review.
For non-defective returns, the item must be returned by mail in New and slightly used condition.
Please do not ship anything back without confirmation. We will provide an RMA and the correct return-by-mail address.

Fees & Responsibility

No restocking fees.
Non-defective returns: customer pays return shipping.
Defective / wrong / damaged: we cover reasonable return shipping or waive the return after review; a free remake is also available if preferred.

Refunds, Exchanges & Remakes

Refunds: issued within 7 business days after approval and (if required) receipt/inspection. Banks/payment providers typically post funds within a total of 7–10 business days.
Exchanges / Remakes: available within the same 30-day window and conditions.
One resolution per claim: choose either a refund, exchange, or remake.

Order Cancellation

Before proof approval: free modifications or a full refund.
After approval / production started: cancellation is not possible because the item is already custom-made to your confirmed design. If the quality or outcome is unsatisfactory, you may still request a refund or free remake under this policy.

Delivered but Not Received

If tracking shows Delivered but you did not receive the package, contact us within 30 days. We will assist with a carrier investigation and provide a refund or remake if confirmed lost/ misdelivered.

How to Start a Return

Take clear photos of the issue or of the item’s condition (for non-defective returns).
Contact us at support@memoriastella.com or via our Contact Us page.
We reply within 24–48 hours with your RMA, return address (if needed), and next steps.