Custom Pet Ashes Necklace-UNK01

★ Buy 2 Get 15% Off with Code★ : STELLA15 Copy

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$31.00 AUD

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Color

Necklace Length 16 inches 18 inches 20 inches

Quantity

24-Hour Proof
Ships in 3–5 Days
Damage-Free Guarantee

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Description

✔ Secure Ashes Keepsake – Tiny urn compartment (20mm) safely stores cremains or fur.
✔ Custom Engraving Options – Choose from names, dates, paw prints, or floral designs.
✔ Premium Materials – Hypoallergenic stainless steel with 18K gold/silver plating; includes sturdy box chain.
✔ Pet or Human Memorial – Versatile design honors beloved pets or family members.
✔ Ready-to-Gift – Arrives in a velvet pouch + branded gift box for heartfelt presentation.

A Keepsake as Unique as Your Love
This personalized pet ashes necklace is a touching way to keep your companion’s memory close. The discreet urn pendant holds a small amount of ashes or fur, while the customizable engraving—whether a birth flower, pet’s name, or portrait—celebrates their life beautifully.

Crafted for Comfort & Durability
Made from polished stainless steel with 18K gold or silver plating, this pendant resists fading and skin irritation. The included box chain (16", 18", or 20") ensures a comfortable fit for everyday wear.

A Thoughtful Gesture for Grieving Hearts
Ideal for pet owners mourning dogs, cats, or other cherished animals, this necklace also serves as a human cremation jewelry piece. Each order arrives gift-ready, offering solace during difficult times.

Specifications:

Material: Stainless steel (18K gold/silver plated)
Urn Size: 20mm (holds ~0.5g ashes)
Chain: 1.8mm box chain, 16"/18"/20" options
Packaging: Branded gift box + velvet pouch

Personalization Note:
Add your custom text/design during checkout. Allow 3-5 days for handmade engraving.

Shipping & Return

General

All items at MemoriaStella are made to order. We prepare a design proof within 24 hours after purchase and start production only after your approval. Because each product is personalized, our returns and refunds policy is outlined below to keep the process clear and fair.

Order Cancellation

Before approval: If you are not satisfied with the preview, you may request a free modification or a full refund.
After approval / production started: The order can’t be canceled because the item is custom-made based on your confirmed design.

Eligibility for Refund or Remake

You may request a refund or a remake if, within 30 days of delivery, any of the following occurs:

The item arrives defective, damaged, or broken (including damage in transit).
You received the wrong design, size, color, or product compared with your approved proof or order details.
The parcel is confirmed lost by the carrier after investigation.

Not eligible: If incorrect photos, text, or customization details were provided by the customer, we cannot offer refunds or remakes, as the product is produced based on the submitted information.

Do I Need to Return the Item?

Due to the personalized nature of our products, we usually do not require a physical return. If a return is deemed necessary after review, our support team will provide the correct return instructions and address.
Please do not send any item back to the sender or to any address on the package before you receive our confirmation.

How to File a Claim

Take clear photos of the issue (e.g., damage, defect, wrong item). Photo evidence is required to process your claim.
Contact us via email at support@memoriastella.com or submit the form on our Contact Us page. Please state whether you prefer a refund or a remake.
Our support team will respond within 24–48 hours with the next steps.

Resolution Timeline

Remake: If approved, we will produce a new item. Please follow the delivery timeframe provided by our agent; once shipped, a tracking email will be sent.
Refund: If approved, the refund will be issued to your original payment method. Depending on your payment provider or bank, funds typically appear within 7–10 business days.

Fees & Return Shipping

No restocking fees.
For approved quality issues (defect/damage/wrong item), we cover the cost or waive the need to return.
Unauthorized returns or returns sent without approval may not be accepted.

Delivered but Not Received

If tracking shows “Delivered” but you have not received the package, please contact us within 30 days of the delivery date. We will assist you in contacting the carrier for an investigation. If the parcel is confirmed lost or misdelivered by the carrier, we will provide a remake or refund.