Custom Pet Portrait Necklace-Free Shipping

★ Buy 2 Get 15% Off with Code★ : STELLA15 Copy

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$46.00 AUD

~~$62.00 AUD~~ $46.00 AUD

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Quantity

24-Hour Proof
Ships in 3–5 Days
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Description

Because love stays. We turn your pet’s photo into a hand-engraved pendant you can wear every day—subtle, comforting, and beautifully made.

Highlights

💎 Base material: Stainless Steel (upgrade to 925 Sterling Silver or 18K Gold)
✍️ Hand-engraved portrait from your photo (clean, timeless line style)
🔁 Optional back engraving (name / dates / a short message)
📏 Chain 16–22" to fit different necklines & layers
🎁 Gift-ready packaging for sympathy & celebration moments
🌍 Made to order with careful quality checks

Why people love it

When words are hard, wearing their face close to heart says it all. This piece keeps everyday memories—morning walks, quiet naps, silly smiles—right where you can feel them.

Personalization

Front: Engraved pet portrait (default)
Back (optional): Add name, dates, or a short message (up to 20 characters)

Materials & Specs

Base: Stainless Steel
Upgrade Options: 925 Sterling Silver / 18K Gold
Pendant: Ø 20–40 mm, thickness 1.5–2 mm
Chain: 16" / 18" / 20" / 22"
Skin-friendly: Nickel-free; comfortable for daily wear

How to order (3 steps)

Choose material, finish, sides (one or both), and chain length.
Upload a clear, well-lit photo and add back-text if needed.
Place your order—we’ll hand-engrave and ship.

Photo tips

Good light, clear face, no heavy shadows
Head or bust framing engraves best
Multiple pets? Tell us which one to engrave
Unsure? Upload your best photo—we’ll optimize crop & contrast

Processing & Shipping

Made to order: typically 4–6 business days
Priority options available at checkout (timelines vary by destination)
Worldwide shipping; tracking provided

Care

Wipe with a soft cloth after wear
Avoid chemicals & long water exposure
Store separately to prevent scratches

Shipping & Return

General

All items at MemoriaStella are made to order. We prepare a design proof within 24 hours after purchase and start production only after your approval. Because each product is personalized, our returns and refunds policy is outlined below to keep the process clear and fair.

Order Cancellation

Before approval: If you are not satisfied with the preview, you may request a free modification or a full refund.
After approval / production started: The order can’t be canceled because the item is custom-made based on your confirmed design.

Eligibility for Refund or Remake

You may request a refund or a remake if, within 30 days of delivery, any of the following occurs:

The item arrives defective, damaged, or broken (including damage in transit).
You received the wrong design, size, color, or product compared with your approved proof or order details.
The parcel is confirmed lost by the carrier after investigation.

Not eligible: If incorrect photos, text, or customization details were provided by the customer, we cannot offer refunds or remakes, as the product is produced based on the submitted information.

Do I Need to Return the Item?

Due to the personalized nature of our products, we usually do not require a physical return. If a return is deemed necessary after review, our support team will provide the correct return instructions and address.
Please do not send any item back to the sender or to any address on the package before you receive our confirmation.

How to File a Claim

Take clear photos of the issue (e.g., damage, defect, wrong item). Photo evidence is required to process your claim.
Contact us via email at support@memoriastella.com or submit the form on our Contact Us page. Please state whether you prefer a refund or a remake.
Our support team will respond within 24–48 hours with the next steps.

Resolution Timeline

Remake: If approved, we will produce a new item. Please follow the delivery timeframe provided by our agent; once shipped, a tracking email will be sent.
Refund: If approved, the refund will be issued to your original payment method. Depending on your payment provider or bank, funds typically appear within 7–10 business days.

Fees & Return Shipping

No restocking fees.
For approved quality issues (defect/damage/wrong item), we cover the cost or waive the need to return.
Unauthorized returns or returns sent without approval may not be accepted.

Delivered but Not Received

If tracking shows “Delivered” but you have not received the package, please contact us within 30 days of the delivery date. We will assist you in contacting the carrier for an investigation. If the parcel is confirmed lost or misdelivered by the carrier, we will provide a remake or refund.