Customized NFC Memorial Photo Frame
Customized NFC Memorial Photo Frame
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- 24-Hour Proof
- Ships in 3–5 Days
- Damage-Free Guarantee
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Description
Description
Honor Your Beloved Pet with a Unique Memorial
Losing a pet leaves an irreplaceable void. Our Custom Pet Memorial Rotating Photo Frame helps you cherish their memory through a blend of technology and sentimental craftsmanship.
Why Choose This Memorial Frame?
- Personalized Touch: Upload your pet’s photo for a custom-printed frame, paired with optional engraving (e.g., name, dates).
- Interactive NFC Feature: Scan the built-in NFC tag to watch a video tribute—perfect for reliving joyful moments.
- DIY Your Own Memorial Set: Except custom photos, you can choose your pets figurines, a crystal pendant (symbolizing eternal love), and other options add-ons like an electronic candle or fur storage vial.
- Smooth Rotation: Gently turn the frame to display multiple angles or photos (ideal for collage inserts).
- Healing Design: Created to provide comfort with tangible reminders, from the soft-glowing LED candle to the keepsake fur vial.
Ideal Gift for Grieving Pet Owners
A thoughtful sympathy gift for friends or family mourning a dog, cat, or other cherished pet. Each detail—from the rotating display to the NFC video—celebrates their life in a modern, heartfelt way.
Specifications:
- Materials: Wood/acrylic frame, crystal glass pendant
- NFC Compatibility: Works with most smartphones (instructions included)
- Size:
Wood: Frame Size: 13" × 9.45" × 1.57"
Photo Opening: 5.91" × 5.91" (fits 6" square photo)
Brown: Frame Size: 10.28" × 9.49" × 1.57"
Photo Opening: 7.09" × 5.12" (fits 5" × 7" photo)
Preserve Their Legacy Today
Shipping & Return
Shipping & Return
General
All products at MemoriaStella are custom-made to order. We provide a design proof within 24 hours for your confirmation, and production takes 3–5 business days depending on product complexity and seasonality. Because our items are personalized, our return and refund policy is outlined clearly below.
Order Cancellation
- Before approval: If you are not satisfied with the preview, you may request free modifications or a full refund.
- After approval / production started: The order cannot be canceled, as the product is already custom-made based on your confirmed design.
Eligibility for Refund or Remake
You may request a refund or remake if, within 30 days of delivery, one of the following applies:
- The item arrives defective, damaged, or broken (including shipping damage).
- You received the wrong design, size, or product compared to your approved proof/order.
- The package is confirmed lost by the carrier after investigation.
Not eligible: Refunds/remakes are not available if incorrect photos, texts, or customization details were provided by the customer.
Do I Need to Return the Item?
Due to the personalized nature of our products, we usually do not require a physical return. If a return is necessary, our support team will provide the correct return address and instructions.
Please do not send items back to the sender or package address without confirmation.
How to File a Claim
- Take clear photos of the issue (e.g., damage, defect, wrong item).
- Contact us via email: support@memoriastella.com or through our Contact Us page. Indicate whether you prefer a refund or a remake.
- Our support team will respond within 24–48 hours with next steps.
Resolution Timeline
- Refund: If approved, the refund will be issued to your original payment method within 7–10 business days (processing time may vary by bank/credit card provider).
- Remake: If approved, we will produce and ship a new item following our normal production and delivery timeframes.
Fees & Responsibility
- No restocking fees apply.
- If the issue is confirmed to be our responsibility (defect/damage/wrong item), we will cover all costs or waive the need for return.
- If a return is requested for reasons other than quality issues, the customer is responsible for return shipping.
- Unauthorized or unapproved returns may not be accepted.
Delivered but Not Received
If tracking shows “Delivered” but you did not receive the package, please contact us within 30 days. We will assist in carrier investigation. If confirmed lost/misdelivered, we will remake or refund.
One Resolution per Claim
You may choose either a refund or a remake per claim, not both.
Contact Us
Email: support@memoriastella.com
Form: Contact Us page
AFQs
AFQs
For more questions pls check here. You also can contact us if you need any help.










