❤️ Double Name Heart Necklace – NK01

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$54.00 AUD

~~$54.00 AUD~~ $54.00 AUD

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Color&Material Silver-Stainless Steel Gold-Stainless Steel Silver-925 Silver Gold-925 Silver

Quantity

24-Hour Proof
Ships in 3–5 Days
Damage-Free Guarantee

Shipping to

Estimated delivery on

Description

Two names, one heart. This personalized double-name heart necklace celebrates love and family. Crafted to order and finished in your favorite tone, it’s a meaningful keepsake for couples, parents & children, best friends, or memorial remembrance.

🌟 Why You’ll Love It

🖋️ Personalized x2: Two names joined by a heart – a daily reminder of your bond.
💎 Quality metal options: 925 sterling base or stainless option; finished in Silver / Gold (nickel-free, skin-friendly).
📏 Made to fit: Adjustable chain (16–18–20 in / 40–45–50 cm). Pendant size varies by name length for a balanced look.
🎁 Gift-ready: Comes with an elegant gift box – perfect for anniversaries, birthdays, or remembrance.
🛠️ Handcrafted to order: Designed, cut, polished and plated after your order for a lasting shine.

🛒 How It Works

Enter Name 1 and Name 2 (3–10 characters each, Latin alphabet recommended; first letter capital looks best).
Choose finish (Silver / Gold / Rose) and chain length (16/18/20 in).
Place your order – production in 2–3 business days, then secure worldwide shipping.

📐 Specs

Materials: 925 sterling (plated) or stainless steel (finish options as above)
Finish: Silver / Gold
Chain: Cable chain, adjustable 16–18–20 in (40/45/50 cm)
Pendant: Height typically 8–15 mm; width depends on name length
Packaging: Gift box included

🎁 Perfect For

💞 Couple Anniversary • 👨👩👧 Family Keepsake • 🎂 Birthday • 🕊️ Memorial Remembrance

❓ FAQs

Q: What are the name limits?
A: 3–10 characters per name. Letters recommended (A–Z). If you need a hyphen or “&”, add it in notes and we’ll confirm if it fits.

Q: Which material should I choose?
A: 925 sterling (with plating) offers a premium feel; stainless is durable and low-maintenance. Both are nickel-free and skin-friendly.

Q: Can I wear it in the shower?
A: For longevity, remove before swimming, showering, or heavy workouts. Store dry and avoid chemicals/perfume.

Q: How long is production & shipping?
A: Production 2–3 business days. Delivery time depends on destination (typically 7–12 days).

Q: Is a gift box included?
A: Yes, every necklace ships in an elegant gift box 🎁.

✨ Because family means everything — and pets are family too. ✨

Shipping & Return

General

All items at MemoriaStella are made to order. We prepare a design proof within 24 hours after purchase and start production only after your approval. Because each product is personalized, our returns and refunds policy is outlined below to keep the process clear and fair.

Order Cancellation

Before approval: If you are not satisfied with the preview, you may request a free modification or a full refund.
After approval / production started: The order can’t be canceled because the item is custom-made based on your confirmed design.

Eligibility for Refund or Remake

You may request a refund or a remake if, within 30 days of delivery, any of the following occurs:

The item arrives defective, damaged, or broken (including damage in transit).
You received the wrong design, size, color, or product compared with your approved proof or order details.
The parcel is confirmed lost by the carrier after investigation.

Not eligible: If incorrect photos, text, or customization details were provided by the customer, we cannot offer refunds or remakes, as the product is produced based on the submitted information.

Do I Need to Return the Item?

Due to the personalized nature of our products, we usually do not require a physical return. If a return is deemed necessary after review, our support team will provide the correct return instructions and address.
Please do not send any item back to the sender or to any address on the package before you receive our confirmation.

How to File a Claim

Take clear photos of the issue (e.g., damage, defect, wrong item). Photo evidence is required to process your claim.
Contact us via email at support@memoriastella.com or submit the form on our Contact Us page. Please state whether you prefer a refund or a remake.
Our support team will respond within 24–48 hours with the next steps.

Resolution Timeline

Remake: If approved, we will produce a new item. Please follow the delivery timeframe provided by our agent; once shipped, a tracking email will be sent.
Refund: If approved, the refund will be issued to your original payment method. Depending on your payment provider or bank, funds typically appear within 7–10 business days.

Fees & Return Shipping

No restocking fees.
For approved quality issues (defect/damage/wrong item), we cover the cost or waive the need to return.
Unauthorized returns or returns sent without approval may not be accepted.

Delivered but Not Received

If tracking shows “Delivered” but you have not received the package, please contact us within 30 days of the delivery date. We will assist you in contacting the carrier for an investigation. If the parcel is confirmed lost or misdelivered by the carrier, we will provide a remake or refund.