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Double-Sided Engraved Ashes Necklace

Double-Sided Engraved Ashes Necklace

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Regular price $24.90 USD
Regular price $19.90 USD Sale price $24.90 USD
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Description

🐾 Pet Ashes Necklace – Double-Sided Engraved Urn Pendant

A memorial round pendant that holds a tiny amount of ashes / fur / soil, engraved on both sides: one side with your pet’s portrait & name, the other side with custom text or a birth flower. Because pets are family, and memories deserve to stay close.

🌟 Why You’ll Love It

  • 🖼️ Side A: personalized pet portrait with name (background removed for clean lines).
  • 📝 Side B: your message or a month birth flower (choose any month).
  • 🧺 Keepsake chamber: tiny inner urn accessed by a screw—holds ashes, hair, or soil.
  • 🎨 Finishes: Gold or Silver (nickel-free, skin-friendly).
  • 🎁 Gift-ready: presentation box included; perfect sympathy & remembrance gift.

🛒 How It Works

  1. Upload a clear, front-facing pet photo for Side A and enter the pet name.
  2. Choose Side B design: custom text or birth flower (select month); or leave blank.
  3. Select finish (Gold / Silver) and chain length (16" / 18" / 20").
  4. We engrave in 3–5 business days and ship worldwide securely.

📐 Specs

  • Pendant: round disc urn, approx Ø20 mm, thickness ~6 mm (screw-top access)
  • Chamber: tiny volume for ashes/fur/soil (fill kit included)
  • Chain lengths: 16" / 18" / 20" (40/45/50 cm)
  • Material: stainless steel base with Gold / Silver finish
  • Engraving: high-contrast laser engraving; background removal included

📏 Chain Length Guide

  • 16" – snug/choker style
  • 18" – classic everyday fit (most popular)
  • 20" – relaxed/unisex length

🧰 What’s in the Box

  • Engraved urn pendant + chain
  • Fill kit: mini funnel & pin; easy instructions
  • Gift-ready presentation box

🧼 Care & Safety

Hand-tighten the screw firmly after filling; optionally add a drop of clear glue for extra security. Avoid shower, pool and chemicals; wipe gently and store dry. This jewelry is water-resistant but not designed for long submersion.

❓ FAQs

Q: Can I engrave two pets?
A: One face per pendant yields the best clarity. For two pets, please order two pendants or ask for a larger disc.

Q: Will you edit my photo?
A: Yes. We remove the background and optimize contrast for clean, readable lines.

Q: How long does it take?
A: Production 3–5 business days; typical delivery 7–12 business days depending on destination (US/UK).

✨ Because family means everything — and pets are family too. ✨

Shipping & Return

General

All products at MemoriaStella are custom-made to order. We provide a design proof within 24 hours for your confirmation, and production takes 3–5 business days depending on product complexity and seasonality. Because our items are personalized, our return and refund policy is outlined clearly below.

Order Cancellation

  • Before approval: If you are not satisfied with the preview, you may request free modifications or a full refund.
  • After approval / production started: The order cannot be canceled, as the product is already custom-made based on your confirmed design.

Eligibility for Refund or Remake

You may request a refund or remake if, within 30 days of delivery, one of the following applies:

  • The item arrives defective, damaged, or broken (including shipping damage).
  • You received the wrong design, size, or product compared to your approved proof/order.
  • The package is confirmed lost by the carrier after investigation.

Not eligible: Refunds/remakes are not available if incorrect photos, texts, or customization details were provided by the customer.

Do I Need to Return the Item?

Due to the personalized nature of our products, we usually do not require a physical return. If a return is necessary, our support team will provide the correct return address and instructions.
Please do not send items back to the sender or package address without confirmation.

How to File a Claim

  1. Take clear photos of the issue (e.g., damage, defect, wrong item).
  2. Contact us via email: support@memoriastella.com or through our Contact Us page. Indicate whether you prefer a refund or a remake.
  3. Our support team will respond within 24–48 hours with next steps.

Resolution Timeline

  • Refund: If approved, the refund will be issued to your original payment method within 7–10 business days (processing time may vary by bank/credit card provider).
  • Remake: If approved, we will produce and ship a new item following our normal production and delivery timeframes.

Fees & Responsibility

  • No restocking fees apply.
  • If the issue is confirmed to be our responsibility (defect/damage/wrong item), we will cover all costs or waive the need for return.
  • If a return is requested for reasons other than quality issues, the customer is responsible for return shipping.
  • Unauthorized or unapproved returns may not be accepted.

Delivered but Not Received

If tracking shows “Delivered” but you did not receive the package, please contact us within 30 days. We will assist in carrier investigation. If confirmed lost/misdelivered, we will remake or refund.

One Resolution per Claim

You may choose either a refund or a remake per claim, not both.

Contact Us

Email: support@memoriastella.com
Form: Contact Us page

AFQs

For more questions pls check here. You also can contact us if you need any help.

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