Personalized Pet Photo Disc Necklace

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$24.90 USD

~~$24.90 USD~~ $24.90 USD

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24-Hour Proof
Ships in 3–5 Days
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Description

A timeless round disc necklace engraved with your pet’s portrait and optional name. Unisex design in Gold or Silver—because pets are family, and memories deserve to shine.

🌟 Why You’ll Love It

🖼️ Custom portrait: we remove the background and laser-engrave your pet’s face for crisp lines.
🖋️ Name engraving: add a name or short word in a clean script (optional).
🎨 Finishes: Gold or Silver (nickel-free, skin-friendly).
📏 Made to fit: chain lengths 16" / 18" / 20" (40/45/50 cm).
🎁 Gift-ready: arrives in a presentation box—perfect for birthdays, memorial & sympathy gifts.

🛒 How It Works

Upload a clear, front-facing photo (daylight is best). One pet per disc for the sharpest detail.
(Optional) Enter the pet name (6–10 characters look best).
Choose Finish and Chain Length, then place the order.
Production in 2–3 business days; secure worldwide shipping.

📐 Specs

Pendant: round disc, Ø 20 mm (default)
Chain: cable chain 16" / 18" / 20" (40/45/50 cm), lobster clasp
Base: stainless steel; finishes in Gold / Silver
Engraving: high-contrast laser engraving; background removal included
Packaging: gift box included

📏 Chain Length Guide

16" – snug/choker style, great for smaller frames or layering
18" – classic everyday fit for most
20" – relaxed/unisex length; works well over a tee

🧼 Care

Avoid chemicals, perfume and shower; wipe gently and store dry to keep the shine.

❓ FAQs

Q: Can I engrave two pets on one disc?
A: One face gives the best clarity. For two pets, use a larger disc or order two pendants—leave a note if you want advice and we’ll help lay it out.

Q: Will you edit my photo?
A: Yes. We remove the background and optimize contrast for clean, readable lines.

Q: Material & allergy safety?
A: Hypoallergenic stainless steel with Gold or Silver finish; nickel-free.

Q: Production & shipping?
A: Production 2–3 business days; typical delivery 7–12 business days depending on destination.

✨ Because family means everything — and pets are family too. ✨

Shipping & Return

General

All products at MemoriaStella are custom-made to order. We provide a design proof within 24 hours for your confirmation, and production takes 3–5 business days depending on product complexity and seasonality. Because our items are personalized, our return and refund policy is outlined clearly below.

Order Cancellation

Before approval: If you are not satisfied with the preview, you may request free modifications or a full refund.
After approval / production started: The order cannot be canceled, as the product is already custom-made based on your confirmed design.

Eligibility for Refund or Remake

You may request a refund or remake if, within 30 days of delivery, one of the following applies:

The item arrives defective, damaged, or broken (including shipping damage).
You received the wrong design, size, or product compared to your approved proof/order.
The package is confirmed lost by the carrier after investigation.

Not eligible: Refunds/remakes are not available if incorrect photos, texts, or customization details were provided by the customer.

Do I Need to Return the Item?

Due to the personalized nature of our products, we usually do not require a physical return. If a return is necessary, our support team will provide the correct return address and instructions.
Please do not send items back to the sender or package address without confirmation.

How to File a Claim

Take clear photos of the issue (e.g., damage, defect, wrong item).
Contact us via email: support@memoriastella.com or through our Contact Us page. Indicate whether you prefer a refund or a remake.
Our support team will respond within 24–48 hours with next steps.

Resolution Timeline

Refund: If approved, the refund will be issued to your original payment method within 7–10 business days (processing time may vary by bank/credit card provider).
Remake: If approved, we will produce and ship a new item following our normal production and delivery timeframes.

Fees & Responsibility

No restocking fees apply.
If the issue is confirmed to be our responsibility (defect/damage/wrong item), we will cover all costs or waive the need for return.
If a return is requested for reasons other than quality issues, the customer is responsible for return shipping.
Unauthorized or unapproved returns may not be accepted.

Delivered but Not Received

If tracking shows “Delivered” but you did not receive the package, please contact us within 30 days. We will assist in carrier investigation. If confirmed lost/misdelivered, we will remake or refund.