Pet Ashes Heart Necklace

In stock

$24.90 USD

~~$19.90 USD~~ $24.90 USD

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24-Hour Proof
Ships in 3–5 Days
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Description

🐾 Pet Ashes Heart Necklace – Double-Sided Engraved Urn Pendant

Keep your beloved pet close with a heart-shaped memorial urn pendant that holds a tiny amount of ashes / fur / soil. We engrave your pet’s portrait on one side, and your custom text on the other. A meaningful keepsake for remembrance and everyday comfort.

🌟 Why You’ll Love It

🖼️ Side A: personalized pet portrait (background removed) .
📝 Side B: your message (dates, short quote, or name) — or leave blank.
🧺 Keepsake chamber: discreet inner urn with screw opening; fill kit included.
🎨 Finishes: Gold or Silver (nickel-free, skin-friendly).
🎁 Gift-ready: arrives in a presentation box — thoughtful sympathy gift.

🛒 How It Works

Upload a clear, front-facing photo for the portrait (daylight works best).
Enter Pet Name (optional) or Back Text (optional, e.g., “Forever in my heart” + dates).
Choose Finish (Gold / Silver) and Chain Length (16" / 18" / 20").
We engrave in 2–3 business days and ship worldwide securely.

📐 Specs

Pendant: heart urn, approx 22–25 mm wide, thickness ~6–7 mm (screw-top access)
Chamber: tiny volume for ashes / fur / soil (mini funnel & pin included)
Chain: 16" / 18" / 20" (40/45/50 cm) snake/cable chain with clasp
Material: stainless steel base with Gold or Silver finish
Engraving: high-contrast laser engraving; background removal included

📏 Chain Length Guide

16" – closer fit / layering
18" – classic everyday length (most popular)
20" – relaxed/unisex length

🧰 What’s in the Box

Engraved heart urn pendant + chain
Fill kit: mini funnel & pin + easy instructions
Gift-ready presentation box

🧼 Care & Safety

After filling, hand-tighten the screw firmly; for extra security, add a tiny drop of clear glue. Avoid shower, pool, and chemicals; wipe gently and store dry.

❓ FAQs

Q: Can I place two pets on one pendant?
A: One face per pendant provides the best clarity. For two pets, consider two pendants or a larger layout—leave a note and we’ll advise.

Q: Will you edit my photo?
A: Yes. We remove the background and optimize contrast to achieve clean, readable lines.

Q: Production & delivery time?
A: Engraving in 2–3 business days; typical delivery 7–12 business days depending on destination.

✨ Because family means everything — and pets are family too. ✨

Shipping & Return

General

All products at MemoriaStella are custom-made to order. We provide a design proof within 24 hours for your confirmation, and production takes 3–5 business days depending on product complexity and seasonality. Because our items are personalized, our return and refund policy is outlined clearly below.

Order Cancellation

Before approval: If you are not satisfied with the preview, you may request free modifications or a full refund.
After approval / production started: The order cannot be canceled, as the product is already custom-made based on your confirmed design.

Eligibility for Refund or Remake

You may request a refund or remake if, within 30 days of delivery, one of the following applies:

The item arrives defective, damaged, or broken (including shipping damage).
You received the wrong design, size, or product compared to your approved proof/order.
The package is confirmed lost by the carrier after investigation.

Not eligible: Refunds/remakes are not available if incorrect photos, texts, or customization details were provided by the customer.

Do I Need to Return the Item?

Due to the personalized nature of our products, we usually do not require a physical return. If a return is necessary, our support team will provide the correct return address and instructions.
Please do not send items back to the sender or package address without confirmation.

How to File a Claim

Take clear photos of the issue (e.g., damage, defect, wrong item).
Contact us via email: support@memoriastella.com or through our Contact Us page. Indicate whether you prefer a refund or a remake.
Our support team will respond within 24–48 hours with next steps.

Resolution Timeline

Refund: If approved, the refund will be issued to your original payment method within 7–10 business days (processing time may vary by bank/credit card provider).
Remake: If approved, we will produce and ship a new item following our normal production and delivery timeframes.

Fees & Responsibility

No restocking fees apply.
If the issue is confirmed to be our responsibility (defect/damage/wrong item), we will cover all costs or waive the need for return.
If a return is requested for reasons other than quality issues, the customer is responsible for return shipping.
Unauthorized or unapproved returns may not be accepted.

Delivered but Not Received

If tracking shows “Delivered” but you did not receive the package, please contact us within 30 days. We will assist in carrier investigation. If confirmed lost/misdelivered, we will remake or refund.